Contact Us

Please contact us using the form below...

We can respond to enquiries more effectively by email. If you have any questions, please contact us using the form below and we will get back to you quickly. Sending the form will create an online case file to enable you to track the progress and history of your enquiry. 

Contact / Feedback Form

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Direct Contact

We can answer your enqueries more effectively by email. Please use our contact form to submit your enquiry or request. If your enquiry is urgent, please call us on 020 3856 3850 and leave a message stating your enquiry and we will call you back.

Our working hours are Monday to Thursday 9.00 to 17.00 and Friday 9.00 to 15.00.

If you need to know which charging cable is suitable for your electric vehicle, please use our Find My EV Charger guide and select your vehicle from the options available. Once you have selected your vehicle, you will know which cables are compatible with your EV.

Returns

If you need to return your purchase, please contact us with the reason for your return and order ID and we will respond with our returns information.

Feedback

We are always looking to improve our service. We recognise that sometimes things can go wrong however, so please send us your comments about our service in the contact form. If you are having any problems with our website, or have any recommendations for improving your online experience with us, we would be grateful if you could let us know. Also, if we have done something right, positive feedback can help us to improve too :)